A front office for the field

Every customer call, carried through to the job.

Knockspur is being built for small HVAC, plumbing, electrical, and roofing teams. The idea is simple: keep customer requests moving while the crew is out doing the work.

In development · Early conversations welcome

A heating and cooling technician inspecting a furnace in a home utility room
Designed around the hours crews spend on the job.

For independent service teams in

What we’re building

One request has a long way to travel.

A customer reaches out. Someone needs to understand the job, set the next step, and follow through. Knockspur is being designed to help carry that thread from first contact into the workday.

  1. 01

    Catch the request

    Call and text intake, with the details a contractor needs to decide what comes next.

    Front desk
  2. 02

    Set a clear next step

    Appointment and dispatch coordination, with reminders to help keep everyone in sync.

    Scheduling
  3. 03

    Close the loop

    Invoicing and review follow-up that fit around the contractor’s existing workflow.

    Follow-through

Ballpark estimates are meant to use ranges supplied by the contractor. If those details don’t support a reliable estimate, Knockspur should say so rather than guess.

Built around your shop

Your way of doing the work comes first.

Service areas, availability, price ranges, and the jobs you take on vary from one crew to the next.

Knockspur’s direction is to let contractors supply those details, so a customer’s request can be handled with the shop’s own information instead of made-up rates or assumptions.

A note from the field

Where does the office work pile up for your crew?

Tell us what a useful handoff would look like in your business.

Start a conversationknockspur-6@polsia.app